dinasti138 Privacy Policy

This page describes what we collect when you use dinasti138 and how we keep that data protected. Our commitment is to be transparent about the information we hold, who can access it, and the choices you have over your own account.

We operate our platform across multiple jurisdictions, and our services are available only where local law permits. When you create an account on dinasti138, register for payment methods such as DANA, e-wallet, mobile banking, or local payment, or place a wager on football tournaments like Liga 1 or Piala AFF, we collect and process data. This policy sets out how we manage that information and your rights.

Our approach centres on necessity: we collect only what is needed to verify your identity, process your deposits and withdrawals, and deliver our sportsbook, live-dealer tables, and slot games. We do not sell your data to marketing firms, and we do not share your betting history with third parties outside our own operational team.

What we collect on dinasti138

Our data collection happens at several points. When you register, we ask for your full name, date of birth, email, and phone number. We use your email to send account notifications—such as login alerts, withdrawal status, and system maintenance announcements. Your phone number is optional but helps us restore access if you lose your password.

When you deposit funds via DANA, e-wallet Virtual Account, mobile banking, or other payment rails, we record your transaction ID, the amount, the date, and the payment method. This information stays on our servers for accounting and regulatory review. We do not store your full card or bank credentials; our payment processors (third-party licensed services) handle that encryption.

Account activity and betting records

We log every wager you place—the game name (e.g. Aviator, Sweet Bonanza, or live blackjack), the stake amount, the outcome, and the timestamp. We store this data so you can review your history and so we can investigate disputes. We also record your login times, your device type (iOS browser or Android app), and your IP address for security.

Your account balance, bonus eligibility, and withdrawal requests are stored in our database. When you request a withdrawal, we keep a record of the amount, your chosen payment method, the review window, and whether the transaction was approved or declined. This documentation helps us comply with our own operational standards.

Identity verification (KYC)

We require proof of identity before you can withdraw funds. We ask for a government-issued ID (passport, KTP, or driver's licence), a recent utility bill or bank statement (to verify your address), and sometimes a photo of you holding your ID. We store these images in encrypted form and delete them once verification is complete—typically within a few business days.

• We keep your identity documents for up to 12 months as a compliance record.
• We do not share your KYC data with marketing partners.
• Our dinasti138 verification team sees these files only during the review process.
• We use industry-standard encryption so that even our own IT staff cannot read the raw images without a decryption key.

How we use your data on dinasti138

We use your information for four main purposes: account delivery, legal compliance, fraud prevention, and customer support. When you log into dinasti138 on your Android phone or iOS browser, we check your credentials against our database. We use your email to notify you of account changes, payment confirmations, and bonus offers relevant to your activity.

We are required by financial regulations in the jurisdictions where we operate to keep records of deposits, withdrawals, and customer identity. We comply with these obligations by storing your KYC documents and transaction history. If law enforcement in a supported jurisdiction requests information about a specific account, we may disclose it. We do not proactively report your betting activity to third parties unless legally compelled.

Cookies and device tracking

Our website uses session cookies to keep you logged in. These are small text files stored on your device and are deleted when you close your browser. We also use analytics cookies (via a third-party service) to count how many users visit dinasti138, which pages they view, and which games are popular. These analytics do not identify you personally—they show us only aggregate trends so we can improve our platform.

If you use our mobile app, we store a session token on your phone so you do not have to re-enter your password every time. You can log out at any time to clear this token. We also request permission to send you push notifications about promotional offers and account activity; you can disable this in your phone's settings.

Third-party processors

Our servers and database are hosted by a cloud provider outside Indonesia. We have a data processing agreement with them, meaning they store data on our instruction and do not use it for their own purposes. Our payment processors (the companies that handle DANA, e-wallet, mobile banking, local payment, and bank-transfer transactions) receive only the minimum information needed to complete your deposit or withdrawal—your name, account number, and transaction amount.

We do not sell your contact details to advertisers. We may send you promotional emails about new games or tournaments on dinasti138 only if you have not opted out. You can unsubscribe from these emails at any time by clicking the link at the bottom of the message.

We keep your data protected through encryption, limited staff access, and regular security audits. We do not share your betting history with marketing firms or third-party advertisers.

Your rights on dinasti138

You have the right to request a copy of all the personal data we hold about you. You can also ask us to delete your account and associated data, subject to any legal obligation to retain records. If you believe your data has been misused, you can contact our support team. We will investigate and respond within a reasonable timeframe.

You can update your email address, phone number, and password at any time from your dinasti138 account settings. If you have forgotten your password, we send a reset link to your registered email address. If you no longer have access to that email, our support team can help verify your identity and regain access.

Contact and disputes

If you have a question about this privacy policy, or if you want to exercise your rights, please contact us via our support channel in your dinasti138 account. We aim to respond within three business days. Our services are available only where local law permits, and your use of dinasti138 is subject to our terms and conditions.